Privacy Policy

Effective Date: 2026-07-07

At Makishi Online Shop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online shopping platform.

Information We Collect

Personal Information

When you create an account, make a purchase, or contact us, we may collect:

• Name and contact details (phone number, email)
• Delivery address
• Payment information (processed securely through third-party services)
• Account credentials (username, encrypted password)

Usage Information

We automatically collect information about your use of our platform:

• Device type and browser information
• IP address and approximate location
• Pages visited and actions taken on our platform
• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Create and manage your account
• Send order updates and promotional communications
• Improve our services and user experience
• Prevent fraud and ensure platform security
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Delivery services to fulfill your orders
• Payment processors to complete transactions
• Suppliers to fulfill product orders
• Law enforcement when required by law

Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of sensitive data
• Restricted access to personal information
• Regular security audits and monitoring
• Secure HTTPS connections

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of promotional communications
• Export your data

Cookies

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

Third-Party Services

Our platform may integrate with third-party services, including payment gateways and delivery providers. These services have their own privacy policies, and we encourage you to review them.

Policy Updates

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the new policy on our platform and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@zam-life.com
Phone: +260 XXX XXX XXX

By using Makishi Online Shop, you agree to the collection and use of your information as described in this Privacy Policy.